REFUND POLICY

1. During the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the purchase and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office.

2. GetWebAgency.com may, but are under no obligation to, honor requests for refunds for the following reasons:

– Download issues: You have problems that prevent you from downloading the product. We recommends that you contact the support team for your browser provider, as we ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;

– Irreparable defects with the product: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request.

– Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free exact samples (in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.

To request for a refund, you just need to let us know that you have decided to cancel. The easiest way to do this is to email us at fairydawn2812@gmail.com. If you are e-mailing us or writing to us please include details of your order to help us to identify it.

After the 30 day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first month after their purchase to ensure it fits your needs.